77fbd Privacy Policy

1 Introduction

This Privacy Policy ("Policy") explains how 77fbd ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or register on the 77fbd website at 77fbd.bio. 77fbd is Bangladesh's trusted online gaming destination offering cricket betting, live casino games, slot games, and crash games.

By accessing the 77fbd platform, registering an account, or using any feature of the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should discontinue use of the 77fbd platform.

2 Personal Data We Collect

77fbd collects personal data through a number of channels, including direct submission during registration, ongoing use of the platform, and automated technical data collection. The categories of personal data we collect include:

3 How We Use Your Personal Data

77fbd processes personal data collected from registered users for the following purposes:

• Account creation and management: to register, verify, and maintain your 77fbd player account, including applying account limits and processing responsible gaming requests.
• Payment processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and local banking channels, and to maintain accurate financial records.
• Identity verification (KYC): to verify your identity in compliance with anti-money laundering obligations and to prevent fraud, underage gambling, and account takeover.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and communicate important account notifications.
• Platform improvement: to analyse aggregate usage data, understand how players interact with 77fbd, and improve the design, performance, and features of the platform.
• Responsible gaming compliance: to monitor gaming behaviour, apply responsible gaming tools, identify at-risk players, and fulfil obligations related to player protection.

4 Legal Basis for Processing

77fbd processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil the Terms and Conditions you accepted when registering your 77fbd account and using the platform's services.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: processing undertaken to protect the security of the platform, prevent fraud and abuse, and improve platform performance, where such interests do not override your fundamental rights.
• Consent: where you have provided explicit consent for a specific processing activity, such as receiving promotional communications from 77fbd. You may withdraw consent at any time by contacting [email protected].

5 Sharing Your Personal Data

77fbd does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following limited circumstances:

• Payment service providers: transaction data (such as bKash or Nagad mobile numbers and transaction amounts) is shared with your payment provider solely to process your requested deposit or withdrawal.
• Game providers: limited technical session data is shared with our licensed game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) to enable game delivery and resolve game-related disputes.
• Legal authorities: personal data may be disclosed to law enforcement agencies, regulatory authorities, or courts where 77fbd is legally required to do so, including in response to lawful requests related to fraud investigations or anti-money laundering compliance.
• Service providers: trusted third-party technology and analytics vendors who assist in operating the 77fbd platform may process limited data on our behalf, under strict data processing agreements that prohibit them from using your data for any other purpose.

6 Payment Data and Financial Privacy

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a local bank transfer, 77fbd records the transaction reference, the mobile number or account used, and the amount transferred. This financial data is retained as part of your account transaction history and is used to verify payment accuracy, process withdrawal requests, and resolve any disputes relating to your balance.

77fbd does not have direct access to your bKash, Nagad, Rocket, or bank account credentials. Payment authentication is handled entirely by your payment provider's own secure systems. 77fbd only receives confirmation of completed transactions and the associated transaction reference numbers.

7 Data Retention

77fbd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. Our standard retention periods are as follows:

• Account data (identity, contact, KYC documents): retained for the lifetime of your account and for a minimum of 5 years following account closure, in compliance with financial record-keeping requirements.
• Transaction records: retained for a minimum of 5 years from the date of each transaction to satisfy financial audit and anti-money laundering record-keeping obligations.
• Technical and usage data (cookies, IP logs, session data): retained for up to 24 months from collection, after which it is anonymised or deleted unless required for an ongoing investigation or legal matter.

8 Cookies and Tracking Technologies

77fbd uses cookies and similar tracking technologies on the platform to ensure correct functionality, remember your preferences, and analyse how players use the site. The types of cookies we use are:

• Essential cookies: strictly necessary for the platform to function, including session management, login state, and security tokens. These cannot be disabled without breaking core platform features.
• Analytics cookies: used to collect anonymised data about how users navigate the 77fbd platform, which pages they visit most, and how long they spend on each section. This data helps us improve the platform experience.
• Preference cookies: used to remember your language preference, display settings, and other personalisation choices so you do not need to re-set them on each visit.

Most modern browsers allow you to control cookie settings, including blocking or deleting cookies. Please note that disabling essential cookies may prevent certain features of the 77fbd platform from working correctly. For details on managing cookies in your specific browser, refer to your browser's help documentation.

9 Your Data Rights

As a registered user of the 77fbd platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account email and a description of your request:

• Right of access: you may request a copy of the personal data that 77fbd holds about you, including account details, transaction history, and gaming records.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right of erasure: subject to legal retention obligations, you may request that 77fbd delete your personal data. Note that we cannot delete data we are legally required to retain, such as transaction records subject to financial regulations.
• Right of restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being verified.
• Right to object: where 77fbd processes your data on the basis of legitimate interests, you have the right to object to that processing. We will assess your objection and cease processing unless we have compelling legitimate grounds to continue.
• Right to withdraw consent: where processing is based on your consent (for example, promotional emails), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

77fbd will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request to protect against fraudulent access to another person's data.

10 Data Security

77fbd takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for data in transit, access controls that limit staff access to personal data on a need-to-know basis, secure server infrastructure, and regular security reviews.

Despite our security measures, no online platform can guarantee absolute security against all threats. If you suspect that your 77fbd account has been accessed without your authorisation, you should change your password immediately and contact support at [email protected]. We will investigate all reported security incidents promptly.

11 Children and Minors

The 77fbd platform is strictly intended for adults aged 21 and above. 77fbd does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate age verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor has registered on the 77fbd platform should contact [email protected] immediately.

12 Third-Party Links and Services

The 77fbd platform integrates third-party game content from licensed providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While 77fbd takes care to work only with reputable providers, we do not control the privacy practices of these third parties. Each provider operates under its own privacy policy. Your use of any game on the 77fbd platform constitutes interaction with that provider's game engine. We recommend reviewing the privacy policies of individual game providers if you have specific concerns about how they handle session data.

13 Changes to This Privacy Policy

77fbd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date shown at the top of this page and, where appropriate, notify registered users via the platform or by email to their registered contact address.

Your continued use of the 77fbd platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how your personal data is being used and protected.

14 Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 77fbd, please contact our support team. We aim to respond to all privacy-related enquiries promptly and thoroughly.